FAQs
Your questions, answered
Frequently Asked Questions
General questions
How do I start a project with ZEVIOTECH?
Choose a fixed-scope package and click Buy Now to use guest checkout, or request a written quote for a custom project. Review the listed deliverables, PKR price, exclusions and delivery estimate. After payment and complete requirements, we confirm scheduling and begin the agreed work.
Which package should I choose?
Basic suits a focused task, Standard covers a broader scope, and Premium includes more deliverables. Compare the listed features. We can recommend a package after reviewing your requirements.
Can I request a custom package?
Yes. If your requirements fall outside a listed package, we can prepare a separate quote with an agreed scope and timeline.
What currency and payment methods do you use?
Prices and final payments are in PKR. Use the currency selector or separate Currency Converter to view estimates in USD, GBP, EUR, AED, SAR, CAD or AUD. Fixed-price packages support guest checkout without an account. Available payment methods appear at checkout and depend on payment-provider activation. Custom project prices are agreed in writing before payment.
How long will my project take?
Delivery depends on the agreed scope, required access, content readiness and feedback. We will confirm the schedule before starting and discuss any changes that affect it.
How many revisions are included?
The included revision rounds are listed in your package or quote. Revisions refine the agreed work. Additional pages, features or a changed brief may require a separate quote.
Are there any extra costs?
Hosting, domains, paid themes, apps, plugins, platform fees, API usage and advertising spend are separate unless your written scope includes them. We will discuss required paid tools before using them.
How should I give you access to my accounts?
Use a collaborator invitation or a separate user account with the permissions needed for the work where available. We will agree on a secure access method. Keep your accounts in your name.
Do you provide support after delivery?
We provide the handover agreed for your project. Any included support period will be stated in your quote. Ongoing maintenance and additional work can be arranged separately.
What happens if I need to cancel a project?
Email contact@zeviotech.com with your order reference. Payments for unstarted services are refundable, subject to separately disclosed, authorized nonrecoverable third-party purchases. After work begins, the unused service portion is assessed for refund under our Refund, Returns & Cancellation Policy. We explain charges for completed work and any partial refund.
WordPress & Web Development
What do you need to build my website?
Share your goals, page list, brand assets, text, images and required features. We will also need suitable WordPress or hosting access at the agreed stage of the project.
How many pages are included, and will the site work on mobile?
Basic includes one responsive landing page, Standard up to five pages, and Premium up to ten pages. We check the agreed layouts on desktop and mobile before handover.
Can you redesign my existing website or improve its speed?
Yes. We first review your existing site, hosting and integrations. We then agree on the changes and performance checks. A fixed speed score cannot be promised for every hosting setup.
Shopify
What is included in a Shopify store package?
Basic includes theme setup and up to 10 provided products. Standard includes up to 30 products and two app integrations. Premium includes up to 75 products and four app integrations.
Are Shopify subscriptions, themes and apps included?
Shopify plan charges and paid themes or apps are separate unless specifically included in your quote. We can use suitable free options and discuss paid tools before installation.
Can you improve an existing Shopify store?
Yes. We can review the design, navigation, product pages and agreed integrations. Send your store link and priorities so we can scope the work before you choose a package.
WooCommerce
What do I need before you build my WooCommerce store?
You need suitable WordPress hosting, your product information and images, and your shipping and payment requirements. We can help configure the store within the agreed package.
How many products and integrations are included?
Basic includes up to 10 provided products, Standard up to 30 products and two integrations, and Premium up to 75 products and four integrations. Additional work is quoted separately.
Can you connect a local payment gateway?
We can assess your preferred gateway and its WooCommerce integration. You must have an approved merchant account. Gateway charges, bank approval and any custom integration are confirmed separately.
TikTok Shop
Can you help me open a TikTok Shop?
We can review your target market, products and account requirements, then guide an eligible setup. The account must use your genuine business details. TikTok controls verification and approval.
What do your TikTok Shop packages include?
Basic covers up to five provided listings and setup guidance. Standard covers up to 15 listings and a supported store integration. Premium covers up to 50 listings plus integration and affiliate setup guidance.
Can you help with rejected products or account violations?
Send the notice and relevant product details for a review. If we can help, we will quote the listing corrections or appeal support separately. Reinstatement and approval cannot be guaranteed.
Amazon
What do I need for Amazon listing work?
Share product details, images, pricing and any available SKU or ASIN information. We will confirm the appropriate Seller Central access and any required account or category approvals before starting.
How many listings are included?
Basic includes up to five provided listings, Standard up to 10 with keyword research and optimization, and Premium up to 20 with listing optimization and one PPC campaign setup.
Does the package include advertising spend or ongoing account management?
Advertising spend is paid separately. Premium includes one PPC campaign setup. Ongoing campaign management, account operations and work outside the package need a separate agreed scope.
Etsy
Can you help set up an Etsy shop and its listings?
Yes. Basic covers up to five provided listings, Standard up to 15, and Premium up to 30. The package features define the included shop setup, listing copy and branding work.
Do you create the products, photos or digital files I will sell?
The store packages use products and assets you provide. Original product creation, photography, mockups or additional design work must be discussed and quoted separately.
Will optimized Etsy listings guarantee sales?
No. We can improve the agreed listing content and presentation, but sales also depend on the product, pricing, demand and customer experience. Shop eligibility and approval remain Etsy's decision.
eBay
What is included in your eBay packages?
Basic covers up to 10 provided listings, Standard up to 30, and Premium up to 75. The package features explain the included seller settings, shipping configuration and listing optimization.
Can you set up shipping and return settings?
We can configure the agreed settings using your actual shipping locations, delivery options and return terms. You remain responsible for fulfilling orders and honouring the policies published for your business.
Can you increase my selling limits or guarantee account approval?
We can help organize information for a permitted request where agreed. Selling limits, account verification and approval are controlled by eBay and cannot be guaranteed.
UI/UX Design
Does a UI/UX package include a working website or app?
The package covers design deliverables. Development is a separate service unless your quote includes it. We confirm the screens, user flows and intended devices before starting.
How many screens and which files will I receive?
Basic includes up to three screens, Standard up to eight, and Premium up to 15. Each includes editable design source. Standard adds reusable components, and Premium adds a clickable prototype.
Can you work with my existing brand or improve an existing design?
Yes. Share your brand assets, current design and user goals. We can scope improvements around them or develop an agreed direction if you are starting from scratch.
Mobile App Development
Do you develop Android and iOS apps?
Our Basic scope starts with a simple Android app. Standard covers an agreed cross-platform app with login and a basic backend. Premium covers a scoped MVP with an administration interface.
Why are mobile app prices listed as starting prices?
The final price depends on features, screens, backend requirements and integrations. We review the requirements and confirm a written quote before taking payment for the development scope.
Are source code and app-store publishing included?
The quote will state which source files, build files and publishing assistance are included. Developer accounts, hosting and third-party fees are separate. App-store approval cannot be guaranteed.
API Integration
What do you need to connect my systems?
Share the systems involved, available API documentation and the data flow you need. We will confirm access permissions and use a test environment where available before working with live data.
Can you connect any two platforms?
We first check available APIs, permissions and technical limits. We can quote a supported connection and agreed workflows. Some platforms may require a paid plan, approval or custom development.
Are API usage fees and future changes included?
External API and platform fees are separate unless stated in the quote. The scope covers the agreed integration and handover. Changes to external APIs or additional workflows may need further work.
SEO
Can you guarantee first-page Google rankings?
No. Our SEO work focuses on agreed technical improvements, relevant keywords and useful content. Rankings and traffic depend on factors beyond our control, including competition and search-engine changes.
What is included in the monthly SEO packages?
Basic reviews up to five pages monthly. Standard covers up to 10 pages and two article updates. Premium covers up to 20 pages and four article updates. Each includes a monthly work summary.
How soon should I expect SEO results?
SEO takes ongoing work, and there is no fixed results date. We review your starting position, agree on priorities and track available measures over time rather than promising an immediate ranking change.
Website Maintenance
What does your maintenance service cover?
The monthly plans cover agreed updates, monitoring and scheduled backup checks. Standard includes up to two support hours per month, and Premium up to five. Each includes a monthly work summary.
Are new pages, a redesign or emergency recovery included?
Large changes and recovery work are assessed separately unless your scope includes them. Small tasks may use the support hours in your plan. We confirm the work before making changes.
Can I use maintenance for a website you did not build?
Yes, subject to an initial review of the website, access, hosting and licenses. We will identify existing issues and agree on any required initial work before the maintenance period begins.
Digital Marketing
What marketing work can I request?
Tell us your audience, goals and preferred channels. We can scope campaign planning, agreed advertising setup or related marketing tasks. The quote lists the specific platforms, deliverables and reporting.
Is advertising spend included in your fee?
Advertising spend is separate from our service fee unless explicitly stated. You fund your own advertising account. We agree on the campaign budget and work scope before launch.
Can you guarantee a set number of sales or leads?
No. We can carry out the agreed campaign work and review performance, but results depend on your offer, audience, budget, website and market conditions. Targets are agreed as goals, not guarantees.
E-Commerce Management
Which stores and marketplaces can you help manage?
We can review management needs for Shopify, WooCommerce, TikTok Shop, Amazon, Etsy and eBay. The quote confirms the platforms, access and tasks covered for your business.
What day-to-day tasks can be included?
The scope can include agreed product updates, order coordination, inventory checks and store reporting. Customer messages, return handling or other tasks are included only when explicitly agreed.
How is store management priced?
We prepare a custom quote based on the platforms, product and order volume, tasks and reporting requirements. Store setup, advertising and work outside the management scope are priced separately.
Bookkeeping Support
What bookkeeping work can you help with?
We can scope administrative record organization and reconciliations using the information you provide. The quote confirms the period, transaction volume, software and agreed outputs.
What information do you need?
We will agree on the records and access needed, such as invoices, transaction exports and statements. Use an agreed secure method and grant only the permissions necessary for the work.
Does bookkeeping support include tax filing or an audit?
Tax filing, regulated advice and audit services are outside the administrative bookkeeping scope unless separately agreed with a suitably qualified professional. We do not imply certifications or statutory sign-off.
Careers & applications
How can I apply to work with ZEVIOTECH?
Use the application form on our Careers page. Choose your area of interest and submit your experience, skills, introduction and CV. The application is reviewed by our team.
Which roles can I apply for?
The form accepts interest in Web Development, E-Commerce, UI/UX and Design, Digital Marketing and SEO, Mobile Development, or a General Application. These categories do not necessarily mean a vacancy is currently open.
What CV format should I upload?
Upload a PDF CV no larger than 3 MB. Include relevant experience and contact details. If the file is too large, reduce its size and try again.
Can I apply without a portfolio?
Yes. A portfolio or LinkedIn link is optional in the application form. Explain your relevant skills and experience clearly, and include work examples if the role asks for them.
Do you offer remote, freelance or office-based roles?
The location, working arrangement and contract type will be stated for each opportunity. Check the role details rather than assuming every position is remote or full-time.
Do you accept beginners or internship applications?
Eligibility depends on the opportunity. Include your projects, training and relevant skills, and apply to a role that matches your experience. Internship availability will be stated when offered.
What happens after I submit my application?
Your submission is saved for team review. If your experience matches an available opportunity, we may contact you about the next steps. Submission does not guarantee an interview or job offer.
Who can access my CV, and can I request its removal?
CV downloads are restricted to authorized site administrators. For an application-data request, contact contact@zeviotech.com. We will handle the request under our applicable privacy process.
