Payments & Checkout
Our payment gateway use case
Payments for ZEVIOTECH service orders
ZEVIOTECH intends to use its payment gateway to collect customer payments for its own digital and professional services listed on this website. These include fixed-price service packages and customer-approved quotations or project milestones. Payments relate to the service identified on the customer’s order or invoice.
How customers use the gateway
- Select a fixed-price package and click Buy Now, or accept a written custom quote and open the associated invoice payment link.
- Use guest checkout without registering or logging in. Review the selected service, quantity, billing details, project requirements, applicable taxes and exact PKR total.
- Read the linked Terms & Conditions, Refund Policy, Privacy Policy and Service Delivery Policy before placing the order.
- Select an available payment method and follow the provider’s secure payment or authentication steps. Available methods are displayed at checkout and depend on provider activation and eligibility.
- The provider processes the payment and returns the customer to the order result page. The provider’s verified payment notification updates the order status; a browser return alone does not establish payment.
- After confirmed payment, the customer receives the order acknowledgement or receipt and we proceed with requirements collection, scheduling and service delivery.
Currency and international customers
Service charges and checkout totals are in Pakistani rupees (PKR). The website’s separate converter and price selector display estimated equivalents in supported currencies for comparison. These estimates do not change the PKR charge. Your card issuer or bank determines any conversion applied to your account and any additional fees. International payment availability depends on the gateway’s enabled capabilities.
Payment availability
Payment options currently available for your order appear at checkout. Online card or wallet payments require activation by our payment provider. If no method is available, checkout will explain that online payment is awaiting activation and no payment has been collected. Contact contact@zeviotech.com for assistance.
Custom quotes and milestone payments
For work requiring a quote, we agree on deliverables, payment amounts and milestones in writing before sending a payment link. The invoice identifies what each payment covers. Deposits and milestone payments are credited to the agreed project and are assessed under the same cancellation and refund policy.
Failed, pending or duplicate payments
A pending or failed payment does not start paid work. If you are unsure whether a payment succeeded, contact us with your order reference before trying again. We check the order and provider records and arrange correction of any confirmed duplicate collection. Never send full card details by email or through the project brief.
Refunds and cancellations
For unstarted services, payments are refundable except separately disclosed, authorized third-party purchases that cannot be recovered. If work has started, we assess completed work and refund the unused service portion. Problems with agreed delivery are reviewed for correction or an appropriate refund. Email contact@zeviotech.com with your order reference. We aim to acknowledge and review requests within five business days. Approved refunds are initiated within ten business days, normally to the original payment method; banks or providers may take additional time.
Payment data and records
Payment credentials are entered through the gateway’s payment interface. Do not put card details in our contact forms or project brief. Our order records identify the service, amount, currency, customer contact details and payment reference/status needed for fulfilment and support. See our Privacy Policy for how we handle customer information.